Job Description

Job Title: Transportation Operations Manager
Department: New Entity
Location: Santa Maria, CA
Classification: Exempt
Reports To: CEO

Job Summary:

The Transportation Operations Manager will Plan, Direct, and Coordinate all the activities and personnel related to transportation operations including Dispatching, Routing, and Tracking Transportation Vehicles. Will oversee the management and maintenance of 16-20 field to cooler hauling trucks and 6-10 freight long line tractor trailers.

Job Duties and Responsibilities:

• Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities
• Direct activities related to dispatching, routing, and tracking transportation vehicles
• Plan, organize, and manage the work of staff to ensure that the work is accomplished in a manner consistent with the organizations goals
• Regulatory Compliance (DOT, CARB, FMCSA, OSHA, Other)
• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, contracts, and government regulations
• Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures
• Monitor spending to ensure that expenses are consistent with approved budgets
• Logistics; Assess and apply procedures to improve efficiencies
• Involved in the negotiation and authorization of contracts and other forms of purchases and procurements that are related to transportation
• Develop indicators that measure and show the effectiveness of the company’s transportation operations
• Collaborate with other manager and staff members in order to formulate and implement policies, procedures, goals, and objectives
• Employee Management; Hiring, Training, Performance Management
• Negotiate services and rates
• Direct investigations to verify and resolve customer or shipper complaints
• Implement schedule and policy changes
• Develop and implement growth opportunities and company profits
• Implement management recommendations (Fees and Scheduling)
• Maintain open communications to organize activities that will enhance company’s general performance
• Recommend or authorize capital expenditures for acquisition of new equipment in order to increase efficiency and services
• Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services
• Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment

Minimum Qualifications:

• Must possess excellent communication skills with emphasis on the ability to effectively produce and distribute information across different units (Internal/External)
• Must possess excellent leadership skills
• Ability to work effectively as a team member and team leader
• Excellent analytical and computer skills
• Excellent time management abilities
• Excellent negotiation skills and excellent decision making ability
• Excellent customer service skills as to be able to maintain/retain existing customers

Minimum Education/Experience:

• Bachelor’s Degree in related field and/or 5 years plus working experience in a similar role or capacity
• Experience with transportation equipment, logistics management and a thorough understanding of DOT and APCD regulations is required

Competency: (To perform the job successfully, an individual should demonstrate the following competencies):

• Problem Solving – Works well in group problem solving situations
• Interpersonal – Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others’ ideas and makes suggestions of ideas to better policies and procedures
• Oral Communication – Listens and gets clarification. Responds well to questions
• Team Work – Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goal and objectives. Supports everyone’s efforts to succeed; Ability to work well with all team members
• Ethics – Treats people with respect; Works with integrity
• Communication – Must be able to read and write in Spanish
• Support Company Vision – Follows policies and procedures; Supports company’s goals and values. Leads by example
• Adaptability – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent;
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals;
• Planning/Organizing – Uses time efficiently
• Quality – Demonstrates accuracy and thoroughness
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly
• Safety and Security –Reports potentially unsafe conditions. Uses equipment and materials properly. Keeps work area clean and organized

Physical Requirements: (The essential physical requirements for this position are):
• Employee must have the ability to walk, talk, hear, see, speak, concentrate, reach in all directions, stoop, bend, lift up to 60 lbs.
• Use a computer, telephone and other equipment needed for the position
• Possess the ability to reason and communicate clearly with or without reasonable accommodation